R2integrated
Bluetooth home page on laptop

Bluetooth

A digital solution to build stronger, more influential relationships with key customer segments.

Industry
High Tech
Technology
Sitecore
Google Analytics
Google Tag Manager
Services
Strategy & Insights
Experience Design
Technology

Challenge

Bluetooth Special Interest Group (SIG) is the governing body that oversees the development of Bluetooth standards and wireless technologies. As a means to cultivate their growing developer audience into their membership community, Bluetooth tasked R2i with elevating their corporate website with enhanced user experience, web design, and a personalization path strategy designed to influence new and non-paying members to upgrade to a paid status.

Solution

After developing a two-year digital experience roadmap comprised of deep persona analysis and advanced personalization strategies, R2i relaunched www.bluetooth.com with streamlined UX design, digital engagement activities, custom analytics, and content retargeting, each working congruently to communicate the value of Bluetooth technology and drive developer audience segments through strategic, personalized paths toward conversion.

Impact

  • Audience Insight

    Researched needs and tendencies for 5 unique audience personas

  • Brand Articulation

    Positioned Bluetooth as a leading IoT innovator

  • Optimized Journey

    Enhanced UX and IA to connect customer segments with relevant resources

  • Digital Infrastructure

    Consolidated 3 separate web properties to eliminate operational redundancies

The Goods

  • Digital Experience Roadmap
  • Personalization Path Strategies
  • UX Design
  • Sitecore Migration
R2i has impressed us both on the creative UX and technical side. They clearly took the time to understand our business and provided recommendations that made sense for our goals. On the technical side, their project management process is among the best we’ve seen and view as a best practice we seek to incorporate into our own development processes.

STEVE KARR | VP of WEB Marketing, Bluetooth SIG