Compare Leading Enterprise Social Network Platforms

Organizations have a variety of options when determining how to establish and manage their social communities and they now have access to sophisticated, feature-rich social solutions that allow them to establish, manage, optimize and nurture their community. Feature sets such as activity streams, digital asset management, member profiles, alerts, user-generated content, wikis and discussions are now all at the fingertips of enterprise social network managers.

Use this report as a reference in your evaluation of the best social community solution for your business needs. You may also be interested in our blog on how to harness tribal knowledge with enterprise social networks. If you’d like to talk through your business requirements and how to align a solution with your needs, don’t hesitate to reach out to us at marketing@r2integrated.com.

Key

Yes No More Info Available

About

Website
www.jivesoftware.com
www.adobe.com/solutions/web-experiencemanagement/ social-communities
http://office.microsoft.com/en-us/sharepoint
www-03.ibm.com/software/products/en/conn
Founded (Initial/Current Release)
2001, Stable Release 6.0.1.1 (Feb 2013)
1982, Stable Release: AEM 5.6.1 (June 2013)
MSFT 1975 (SharePoint 2011), Stable Release: 2013 RTM (Yammer 2012 acquisition)
IBM 1911 (2007 Formerly Lotus Connections), Stable Release: v4.5 CR1
Most Recent Analyst Coverage
Gartner Magic Quadrant 2013
Gartner Magic Quadrant 2013, Forrester 2013
Forrester August 2013, Gartner Magic Quadrant Social Software 2013
IDC (June 2012, Forrester (Q3 2011 & 2012), Gartner (August 2011)
Pricing
Starting at $12 per user/month
$300,000 - $350,000 for on-premise and Marketing Cloud options
• Yammer Basic Standalone: Free • Yammer Enterprise Standalone: $3 per user/month • Sharepoint Online + Yammer Enterprise: $4 per user/month • SharePoint Online (Plan 2) + Yammer Enterprise: $8 per user/month • Office 365 E Plans 1-4 + Yammer Enterprise: $8 - $24 per user/month
IBM Connections Content Manager: $82.75 - $976 per year
Interesting Facts
-Leader in Social Community Category -2012 Revenue - $113M, 650 employees -NASDAQ: JIVE
-$4 Billion Revenue (2012) -11,000 Employees -NASDAQ: ADBE -Leverages the WCM CQ product for Social Community solution
- 100,000 Employees - $77.85 Billion in Revenue (2012)
- 435,000 Employees - $104.5 Billion in Revenue (2012)

Core Social Community Features

Blogs / Micro Blogs
Yes
Yes
Yes
Yes
Discussion / Forums
Yes
Yes
Yes
Yes
Group Spaces / Community spaces / Virtual Workspaces
Yes
Yes
Yes
Yes
Activity streams / Real-time Trending Content/Topics (live feeds of recent activities)
Yes
Yes
Yes
Yes
Wikis
No
No
Yes
Yes
Search (Universal: Social / Files / People / Inbox)
Yes
Yes
Yes
Yes
User Profiles
Yes
Yes
Yes
Yes

Additional Community Features

Social dashboard
Yes
No
Yes
Yes
Polls / surveys
No
Yes
Yes
Yes
Portal / Homepage / Main Wall
Yes
Gartner Report does not recognize Jive Software having a Portal / Homepage Feature
No
Yes
Yes
Forms
No
Yes
No
No
Q&A
No
Yes
No
No
Ideation
No
No
No
Yes
Bookmarking / Like / Recommendation / Flagging
Yes
Yes
Yes
Yes
Tagging
Yes
Yes
Yes
Yes
Review Past Conversations / Feedback
Yes
Yes
Yes
Yes
Unified Comments Support (comments made in one place can be shown elsewhere)
No
Yes
Yes
Yes
Social - Language Translation
No
No
No
No

Profile and User Overview Features

Accomplishments / Badges / Praise / Bonuses
No
Yes
Yes
No
Leaderboards (ID influencers & Progress tracking)
No
Yes
Yes
No
Gamification (loyalty / Customer Rewards)
No
Yes
No
No
Notifications / Announcements / Status Updates
No
Yes
Yes
Yes
User Online Status
No
No
Yes
No
Expertise Listing (of members)
Yes
No
Yes
No
Member Directory
Yes
No
Yes
Yes
Org Chart
Yes
No
Yes
No
Relationship tracking
Yes
No
No
No
Profile Progress Tracking
No
No
No
No

Document Management Features

Document Editing in Office Web Apps
No
No
Yes
No
Document Collaboration / Sharing
No
No
Yes
Yes
Drag and Drop
No
Yes
No
No
Checkin/Checkout & Versioning / Approval Routing
No
No
No
Yes

Messaging / Communication Features

Real-time communication voice/video/IM
Yes
No
Yes
No
Inbox (read/unread) / Send / Reply
No
No
Yes
Yes
Private Messages
No
No
Yes
Yes
Schedule Meetings / Events
No
No
Yes
Yes
Authenticated & Encrypted Emails
No
No
No
Yes
Mailbox Backup / Restore
No
No
No
Yes

Reporting

Analytics & Metrics
Yes
Yes
Yes
Yes
Analytic capabilities of the IBM Cognos® Business Intelligence server, (part of the IBM Connections installation). Administrators and designated work with interactive global metrics. Community owners can view non-interactive community reports.

Integration (Developer Tools Build / Admin & Security)

Moderation / Keyword Monitoring
No
Yes
Yes
Yes
APIs
No
Yes
Yes
Yes
Developer controls
No
Yes
Yes
No
Business application integration
No
Yes
LDAP
Yes
LDAP
Yes
Existing IBM: IBM Sametime® and IBM Notes® Social Edition. IBM FileNet® Content Manager and IBM Content Manager. IBM Customer Experience Suite. IBM Rational® Team Concert™ Real-time policy management controls with Vantage for IBM Connections.
Single Sign On
N/A
No
No
No
User Directory Sync
Yes
No
No
No
Password Policies
N/A
No
No
Yes
Usage Policy
N/A
No
No
Yes
Custom Company Branding
Yes
No
No
No
Integration with MSFT Apps
Yes
Microsoft Outlook, Office & SharePoint
No
No
Yes
Outlook
Social Integration (Twitter/FB)
Yes
Facebook, RSS, Twitter Yammer, Chatter
Yes
Shared login, plugins
Yes
Shared login, plugins
No
Technology stack (.Net/LAMP/Java)
Java
- JBoss App Server - Oracle WebLogic Server - IBM WebSphere Server - Apache Tomcat
- JBoss App Server - Oracle WebLogic Server - IBM WebSphere Server - Apache Tomcat
See Details
DB2 v10.1, Oracle 11.2.0.3, Siteminder 12, iSeries 6.1/7.1, SAML v2, RedHat Server 6.3, REdHat Desktop 5.8/6.3, SuSE Desktop 11 SP2

Accessibility and Implementation

Mobile Support
Yes
Functionality for all mobile phones and especially RIMs Blackberrys, a powerful native iPhone application was developed.
No
No
Android, Blackberry, iOS
Extranet Access / External Networks
Yes
Yes
Yes
Yes
Desktop Application
No
Yes
Yes
No
Cloud/SaaS / On premises
SaaS On Premise
Cloud/SaaS or On Premise
Cloud/SaaS or On Premise
On Premise
Browser Extension / Web Client
No
No
No
Chrome/Firefox Latest
Bring Your Own Device (User Policy)
No
No
No
Yes
Please enter your email address to download your matrix
Download Customized Matrix Download Full Matrix
Close